WHOLESALE T&Cs

 

DONNA’S DIVINE HERBALS

WHOLESALE TERMS AND CONDITIONS
ABN: 57 531 593 032
1. Minimum Order Value
  • $150.00 per month

 

2. Ordering

  • Submit your order via email to donnasdivineherbals@gmail.com
  • Call customer services at 0423 019 873 or 08 7082 3442
  • We can provide an order form to you via email.

 

3Wholesale Pricing

All prices are listed in AUS dollars. All authorized retailers will receive 40% off the Market Retail Price. To preserve the 40%, orders must be placed once per month with a minimum of $150.00. Postage cost not included in minimum amount required.

 

4. Returns

Returns must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without prior approval and delivery instructions for transport. Shipping will be charged.

Please email us with details of the product prior to returning it.

 

5. Payments

Donna’s Divine Herbal’s accept credit card (MasterCard, Visa,) PayPal and Bank Transfer payments.

Invoice will provide alternative payment details.

Goods will be shipped once account is paid in full.

All credit card payments currently do not incur a merchant fee.

If paying via Bank Transfer, please email us through remittance advice as proof of payment.

NO CREDIT accounts accepted.

 

6. Net 3 Day Terms

Payment to be made by the payment option mentioned above, within 3 days of submitting order. After this time if no contact has been made to Donna’s Divine Herbals regarding payment within said time frame. Order will be become null and void and a 20% fee of total order amount excluding postage cost will become payable immediately.

 

7. Shipping

Cost of postage which will be flat rate of $15.00 standard Australian wide shipping.

 

8. Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact Donna’s Divine Herbals at donnasdivineherbals@gmail.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

 

9. Delivery 

Please allow at least 10-14 days from the time of your order for completion of items. Larger orders may require more time; please contact for information about availability.

 

10. Shipping International Orders

We do not currently ship international wholesale orders.

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Dated: 20th May 2022

Donna’s Divine Herbals

Kim Daly & Tara Francis